Terms and Conditions of Sunynapo

Effective Date: January 6, 2025

Welcome to Sunynapo! These Terms and Conditions (“Terms”) govern your use of our website, sunynapo.com, and any purchases made through our site. By accessing or using our website, you agree to comply with these Terms, so please read them carefully. If you do not agree to these Terms, you should not use this website.

At Sunynapo, we are committed to providing an excellent shopping experience while ensuring your rights as a customer are protected. These Terms outline our policies regarding the use of our site, orders, returns, and more.

If you have any questions regarding these Terms, please contact us at:

  • Hotline: (518) 736-1480
  • Email: info@sunynapo.com
  • Address: 24 S William St, Johnstown, New York

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms and any additional terms or policies that may apply to specific services or features provided through the site. If you make a purchase through Sunynapo, your purchase is also governed by these Terms.

We reserve the right to modify or update these Terms at any time, and we encourage you to review this page periodically. The updated Terms will be effective immediately upon posting on the website.

2. Use of Website

Sunynapo grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial use. You agree not to:

  • Use the website in a way that violates any applicable law or regulation.
  • Interfere with the operation of the website or disrupt any servers or networks connected to the website.
  • Attempt to access restricted areas of the website without proper authorization.
  • Use any automated system or software to extract data from the website.

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

3. Account Registration and Security

To make a purchase or access certain features on our site, you may be required to create an account with Sunynapo. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the confidentiality of your account credentials and prevent unauthorized access.
  • Notify Sunynapo immediately of any unauthorized use of your account.

By registering, you consent to receive communications from Sunynapo, including transactional emails, updates, and promotional offers (if applicable). You can opt-out of promotional emails at any time by following the unsubscribe instructions in the email.

4. Orders and Payment

Order Acceptance:
All orders placed on our website are subject to availability and acceptance. After placing an order, you will receive an order confirmation email. This does not mean we have accepted your order; acceptance will occur once your payment is processed and your order is shipped.

Pricing:
Prices on our website are in USD and may change at any time without prior notice. However, once you complete a purchase, the price at the time of order will apply. In the case of an error in pricing, we will contact you before proceeding with the order.

Payment:
We accept various payment methods, including credit cards, debit cards, and other secure online payment options. By submitting payment information, you authorize Sunynapo to charge the applicable payment method for the total amount of your order, including shipping fees and applicable taxes.

5. Shipping and Delivery

Shipping Policy:
We strive to process and ship orders as quickly as possible. Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a tracking number to monitor the progress of your delivery.

Shipping Costs:
Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method chosen. Free shipping offers may apply to certain orders based on promotions.

International Shipping:
We currently offer international shipping to select countries. International orders may incur additional shipping fees, duties, and taxes, which are the responsibility of the customer.

6. Returns and Refunds

Our Return Policy allows you to return most items within 30 days of purchase for a full refund or exchange, subject to the following conditions:

  • The item must be in its original condition, unused, and with all packaging intact.
  • Personalized or custom-made items are non-returnable.
  • Shipping fees for returns are typically the responsibility of the customer, unless the return is due to an error on our part or a defective product.

For further details, please refer to our Return Policy page.

7. Product Descriptions

We strive to ensure the accuracy of product descriptions, pricing, and availability on our website. However, Sunynapo does not guarantee that the descriptions or other content on the site are error-free, complete, or up-to-date. In the event that a product is mispriced or described incorrectly, we reserve the right to cancel or refuse any order placed for the product.

8. Intellectual Property

All content on the Sunynapo website, including images, text, graphics, logos, and product designs, is the property of Sunynapo and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Sunynapo will not be held liable for any damages arising out of the use or inability to use our website, including but not limited to any direct, indirect, incidental, or consequential damages. We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sunynapo, its affiliates, employees, agents, and licensors from and against any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any intellectual property rights.

11. Privacy Policy

Your use of the Sunynapo website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our site, you consent to the practices described in our Privacy Policy. Please read the full Privacy Policy here.

12. Governing Law

These Terms and any disputes arising out of or in connection with them will be governed by the laws of the state of New York, United States, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes related to these Terms will be resolved through binding arbitration rather than in court. If you have a dispute with Sunynapo, you agree to submit to arbitration in accordance with the rules of the American Arbitration Association. This section does not affect your right to bring an individual action in small claims court, if applicable.

14. Modifications

Sunynapo reserves the right to modify, update, or discontinue the website, its content, or these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the website. We encourage you to periodically review this page to stay informed of any updates.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

  • Email: info@sunynapo.com
  • Hotline: (518) 736-1480
  • Address:
    24 S William St,
    Johnstown, New York