Privacy Policy of Sunynapo

Effective Date: January 6, 2025

At Sunynapo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website sunynapo.com and make purchases through our online store. By using our website and providing us with your personal information, you agree to the practices outlined in this Privacy Policy.

If you have any questions or concerns about this policy or how we handle your personal information, please contact us at:

  • Email: info@sunynapo.com
  • Hotline: (518) 736-1480
  • Address: 24 S William St, Johnstown, New York

1. Information We Collect

We collect information from you when you visit our website, place an order, or interact with our customer service team. The types of information we collect include:

  • Personal Information: This includes details like your name, email address, mailing address, phone number, payment information, and any other information you provide when creating an account or making a purchase.
  • Non-Personal Information: We collect non-personal information to improve our website’s functionality, including your IP address, browser type, device information, and browsing history on our site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect data about your usage of our website. Cookies help us remember your preferences, provide personalized content, and analyze traffic patterns.

2. How We Use Your Information

We use the information we collect from you in the following ways:

  • To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
  • To Improve Our Website: We use browsing and usage data to analyze trends, diagnose problems, and enhance your shopping experience on our site.
  • To Communicate with You: We may use your email address or phone number to send you order confirmations, shipping updates, promotional offers, and other communications related to our products and services.
  • To Personalize Your Experience: We may customize your experience on our website by displaying relevant products or promotions based on your browsing history.
  • For Customer Support: Your information may be used to respond to inquiries or assist with any issues you may encounter while using our website.
  • Marketing and Promotions: With your consent, we may use your contact information to send you newsletters, offers, and promotional material. You can opt-out of these communications at any time.

3. Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party vendors and service providers who assist with operations such as payment processing, shipping, data analysis, and marketing. These partners are only authorized to use your information for the specific services they provide and are obligated to maintain its confidentiality.
  • Business Transfers: In the event of a merger, acquisition, or sale of Sunynapo, your personal information may be transferred as part of the transaction. We will notify you if this occurs and provide you with the opportunity to opt-out of receiving marketing communications.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes, such as court orders or government investigations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have several rights and choices regarding the use of your personal information:

  • Access and Correction: You may request access to the personal data we hold about you and ask for it to be corrected if it is inaccurate or incomplete.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters from us by clicking the “unsubscribe” link in the emails or by contacting us directly.
  • Delete Your Account: If you wish to delete your account and all associated information, please contact us, and we will process your request in accordance with applicable laws.
  • Do Not Track: Some web browsers may allow you to send a “Do Not Track” signal. However, our website may not recognize or respond to these signals.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms or external retailers. Please note that this Privacy Policy only applies to Sunynapo and does not cover third-party websites. We recommend reviewing the privacy policies of these third-party sites before providing them with any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal data from a child, please contact us immediately, and we will take steps to delete such information.

8. International Users

If you are accessing our website from outside the United States, please be aware that your personal data may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the U.S. and agree to comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website, and the revised policy will be effective as of the date posted. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: info@sunynapo.com
  • Hotline: (518) 736-1480
  • Address: 24 S William St,
    Johnstown, New York